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MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
Microsoft Dynamics 365 Fundamentals (CRM) is a beginner-friendly course that introduces the core concepts of Microsoft Dynamics 365 Customer Engagement (CRM) applications. Learners will gain foundational knowledge of Dynamics 365 modules, cloud concepts, security, business processes, and preparing for the MB-910 certification exam, providing a strong start in CRM-focused business solutions. ✨
Course Outline:
1
Introduction to Dynamics 365 and Cloud Concepts
2
Core Customer Engagement Applications
3
Sales and Customer Service Features
4
Marketing and Field Service Overview
5
Security, Privacy, Compliance, and Data Policies
6
Preparing for MB-910 Exam
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
Course
Spring 2026
Fee: $1000
Certificate
MB-910
Prerequisites
None
Content
6 modules
Duration: 2-3 days
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